Montigo Warranty Details

General Warranty Information

Montigo provides warranties for their gas fireplaces to ensure customer satisfaction and product reliability. Below are the specific warranty details for different Montigo products:

Residential Fireplaces

• Lifetime Warranty: Covers the glass and combustion chamber of Montigo residential fireplaces. This warranty ensures that these components are free from defects in materials and workmanship.
• 10-Year Warranty: Coverage for the burner assemblies, firebox, and heat exchanger.
• 2-Year Warranty: Covers all electrical components including switches, wiring, blowers, remote controls, and LED lighting.

Commercial Fireplaces

• Lifetime Warranty: Covers the glass and combustion chamber for commercial fireplaces used in non-residential settings.
• 5-Year Warranty: Coverage for the burner assemblies, firebox, and heat exchanger.
• 1-Year Warranty: Covers all electrical components including switches, wiring, blowers, remote controls, and LED lighting.

Exclusions

• The warranty does not cover damage resulting from misuse, improper installation, unauthorized modifications, or natural disasters. Discoloration due to chemicals or environmental factors is also not covered unless it results in rust-through or loss of structural integrity.

Filing a Claim
To file a warranty claim, customers should contact an authorized Montigo dealer. Ensure to provide proof of purchase and details of the defect.

Contact Information
For warranty claims or further assistance, contact Montigo at:

• Phone: Available through your local dealer.
• Email: Available through your local dealer.
• Website: www.montigo.com