Majestic Warranty Details

General Warranty Information

Majestic offers comprehensive warranties for their fireplaces and related products, ensuring customer satisfaction and product reliability. Below are the specific warranty details for different Majestic products:

Gas Fireplaces and Inserts

• 20-Year Warranty: Coverage for the firebox and heat exchanger.
• 10-Year Warranty: Coverage for the burner.
• 5-Year Warranty: Coverage for other parts and accessories.

Wood Fireplaces

• 5-Year Warranty: Coverage for the firebox.
• 2-Year Warranty: Coverage for all other components including the door.

Outdoor Fireplaces

• 1-Year Warranty: Coverage for all components and parts.

Filing a Claim

To file a warranty claim, customers should contact their local Majestic dealer. Ensure to provide proof of purchase and details of the defect. The local dealer will assist in handling the claim process.

Contact Information

For warranty claims or further assistance, contact Majestic at:

• Phone: Available through your local dealer.
• Email: Available through your local dealer.
• Website: www.majesticproducts.com

Important Notes

• Majestic products manufactured before July 2008 are not covered under the current warranty terms provided by Monessen Hearth Systems Company (MHSC).
• Always refer to the specific warranty that was included with your product at the time of purchase, as this will be honored over the general terms provided online.