Modern Home Products (MHP) Warranty Details

General Warranty Information

Modern Home Products (MHP) offers extensive warranties on their various grill models to ensure customer satisfaction and product reliability. Below are the specific warranty details for MHP products:

Lifetime Warranty

• Coverage: Cast aluminum grill housing, stainless steel grill housing, and stainless steel cooking grids.
• Details: This lifetime warranty covers the structural integrity and rust-through of the grill housing and cooking grids.

10-Year Warranty

• Coverage: Stainless steel burners, stainless steel fasteners, and cast aluminum end caps.
• Details: These components are warranted against rust-through and defects in materials and workmanship.

5-Year Warranty

• Coverage: Infrared burners.
• Details: This warranty covers the infrared burners against defects in materials and workmanship.

2-Year Warranty

• Coverage: Cast iron burners, lights and electronics, and all other components.
• Details: These parts are covered against defects in materials and workmanship.

1-Year Warranty

• Coverage: All parts used in commercial, community, or multi-tenant applications.
• Details: All components are covered under a 1-year warranty in these applications.

Exclusions

• The warranty does not cover damage due to misuse, improper maintenance, accidents, alterations, or natural disasters. Discoloration due to exposure to chemicals or environmental factors is also not covered unless it results in rust-through or loss of structural integrity.

Filing a Claim
To file a warranty claim, customers should contact MHP’s customer service. Ensure to provide proof of purchase and details of the defect.

Contact Information
For warranty claims or further assistance, contact MHP at:

• Phone: 847-395-6556
• Email: customerservice@mhpgrills.com
• Address: 150 S. Ram Road, Antioch, IL 60002