American Outdoor Grill Warranty Details

General Warranty Information

American Outdoor Grill (AOG) provides a comprehensive warranty for their grilling products, covering various components to ensure customer satisfaction and product longevity. Below are the warranty details for different parts of their grills:

Lifetime Warranty

• Coverage: Stainless steel burners are warranted for the lifetime of the original purchaser.
• What’s Covered: This includes any defects in materials and workmanship.

10-Year Warranty

• Coverage: All other grill parts (excluding ignition systems, accessories, infrared burner, and vaporizer panels) are warranted for 10 years.
• What’s Covered: This includes structural components and other essential parts of the grill.

3-Year Warranty

• Coverage: Infrared burners and vaporizer panels.
• What’s Covered: These components are covered against defects in materials and workmanship.

1-Year Warranty

• Coverage: Ignition systems (excluding batteries) and accessories (including side burners, motors, and thermometers).
• What’s Covered: Warranty covers defects in materials and workmanship.

Filing a Claim
To file a warranty claim, contact American Outdoor Grill’s customer service. You will need to provide proof of purchase, photos of the defect, and a detailed description of the issue.

Contact Information

• Phone: 1-800-332-3973
• Email: support@rhpeterson.com
• Address: 14724 E. Proctor Ave, City of Industry, CA 91746